Sign up to a Service Plan
Keep your renewable heating system running efficiently all year round with My Eco Solution's expert service plans. Whether you have an air source heat pump, hybrid system, or ground source heat pump, our flexible plans are designed to give you complete peace of mind - with priority support, annual servicing, and exclusive benefits that go beyond standard manufacturer cover.
Flexible Tiers to Suit Every Need
We understand that every homeowner's situation is different. That's why we've created three service plan tiers - whether you're still covered by your manufacturer's warranty or want breakdown protection with priority response times.
Transparent Plan Pricing
Our pricing is based on location and system type. We've divided Scotland into three service areas to ensure fair pricing whilst maintaining our standards across all regions. Choose between annual or monthly payments. All prices include VAT.
.svg){kind=small}
.svg){kind=small}
3 instalments of £54
3 instalments of £80
3 instalments of £70
3 instalments of £60
3 instalments of £88
3 instalments of £80
Our Service Locations
We've organised our coverage into three distinct areas to ensure transparent pricing and efficient service delivery. No matter where you're located, you'll receive the same expert care from our authorised engineers, with response times and pricing tailored to your region.
PH1-PH18, KY1-KY16, DD1-DD11, EH4-EH5, EH9-EH30, EH46-EH49, EH51-EH55, FK1-FK21, G60, G63, G65-G68, G81, ML1-ML11
PH19-PH22, PH30-PH31, PH49-PH50, AB10-AB16, AB21-AB25, AB30-AB32, AB34-AB35, EH31-EH45, G1-G5, G10-G15, G20-G23, G31-G46, G51-G53, G61-G62, G64, G69, G71-G78, G82-G84, PA1-PA19, ML12
PH23-PH26, PH32-PH41 (mainland only), AB33, AB41, AB51, AB52
Why We're Better Than Manufacturer Cover
Whilst manufacturer warranties provide basic coverage for your heat pump, they often come with limitations that leave homeowners frustrated when they need support most.
Faster Response Times
Manufacturer warranties often involve lengthy wait times where you're passed between departments. With us, you're dealing directly with local specialists who know your system inside out.
Annual Servicing Included
Most manufacturer warranties don't include routine servicing, yet regular maintenance is essential for efficiency and catching problems before they become major and costly repairs.
Expert Technical Support
With our Plus and Extra plans, you get free, unlimited technical support throughout the year. It's like having a heat pump expert on call whenever you need reassurance or guidance.
Your Service Plan Questions Answered
We want you to feel completely confident in choosing the right service plan. Here are answers to the questions we're asked most often. If you can't find what you're looking for, our friendly team is always happy to help.
Our annual service includes a full system health check, inspection of all key components, pressure and performance testing, filter cleaning or replacement where needed, and a detailed report on your system's condition. We'll also provide expert advice on optimising efficiency and flag any potential issues before they become problems. All work is carried out by our authorised engineers who specialise in your specific brand and model.
If your system is still under manufacturer warranty and running well, our Core Plan provides excellent value with annual servicing to maintain peak performance. The Plus Plan is our most popular choice for homeowners who want breakdown protection and free technical support – perfect once your manufacturer warranty expires. Our Extra Plan offers maximum value if you want cover with significant discounts on any additional work throughout the year.
We provide service across Scotland, divided into three pricing areas. Area 1 covers central Scotland including Perthshire, Fife, Dundee, parts of Edinburgh, Falkirk, and surrounding regions. Area 2 extends to wider Glasgow, Paisley, Aberdeen, and outer areas. Area 3 covers more remote locations with Core Plan only available. Check the full postcode list in our pricing table above, or contact us to confirm if we cover your area.
Yes, you can upgrade your plan at any time – we'll simply adjust your payments to reflect the new cover level. If you want to downgrade or cancel, we require 30 days' notice, and any changes will take effect at your next renewal date. We're flexible and understand that your needs may change over time.
With our Plus Plan, you get two breakdown call-outs included per year. If you need additional call-outs, you'll pay our standard rates – £150 in Area 1 or £180 in Area 2. However, if you're on our Extra Plan, you'll automatically receive 20% off all additional call-outs, parts, and labour, which can result in significant savings over the year.
Still Have Questions?
Our team is here to help you choose the perfect service plan for your renewable heating system. We'll take the time to understand your needs and recommend the most cost-effective option.
